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Last Updated: 2012-04-11

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Willow Jeanne

We help pets and their people!

Providing compassionate humane care for homeless pets and services to help individuals keep their four-legged family members healthy is the goal of Richmond Animal Care & Control! A professionally trained staff is deeply committed to the well being of all companion animals, those fortunate enough to have loving homes as well as those who need them.


Richmond Animal Care & Control operates as a department of the City of Richmond. Our purpose is to provide city residents with pet shelter services and assistance with animal-related issues involving the safety of residents and the humane care of animals.

Richmond Animal Care & Control is located in the northside/downtown Richmond neighborhood near Virginia Commonwealth University.

Interested in adopting a pet? We can help with that and so much more. Richmond Animal Care & Control (RACC) provides a variety of pet-related services including pet lost and found assistance, pet licensing and care for stray, injured, abandoned and owner relinquished pets.

Pet Adoption

The question most often asked by visitors to RACC is “why are these animals in the shelter?” The answer is as diverse as the breeds of cats and dogs that enter RACC throughout the year. Many of the friendly, gentle, beautiful pets brought to RACC are surrendered by their owners. People surrender their pets for some of the following reasons:

  • I am moving and can’t take my pet with me
  • I can no longer afford to care for my pet
  • My child is allergic to the cat
  • I have a new baby and can no longer care for my dog
  • The pet’s owner died
  • My pet has developed behavior problems
  • The pet’s owner is too sick or elderly to care for the pet

Staff and volunteers work together through adoption to re-home as many animals as possible. Visit RACC to adopt a new friend!

Pets are available for adoption Tuesday – Friday at the shelter at 1600 Chamberlayne Ave., 1:00 p.m. until 5:00 p.m. and Saturdays from noon until 4:00 p.m.

Responsible Pet Care

RACC is proud to serve as an educational resource providing residents throughout the Richmond community with information about the benefits of spay/neuter and rabies vaccinations. Staff provides referrals for low-cost surgical and spay/neuter vet clinics, pet training classes and other pet related services throughout metro Richmond.

Animal Emergencies

RACC animal control officers respond to animal related emergencies including reports of injured animals, animal bites or animal attacks on individuals or other animals. An animal control officer is on-call 24 hours, every day of the year to assist residents who experience animal related emergencies.

Report Animal Cruelty and Neglect!

All animals, including homeless pets, deserve to live free from neglect and cruelty.

Whisker Aka Traveler

In recent years, tips from residents have assisted Richmond Animal Care & Control and local law enforcement in bringing to justice perpetrators of animal abuse.

Professionally trained Richmond Animal Care & Control officers work to enforce laws regarding the humane care of pets including the anti-tethering law, laws that prohibit abandonment of pets and laws that prohibit dog-fighting.

Contact Information:

Animal Care & Control
City of Richmond
1600 Chamberlayne Ave.
Richmond, VA
23222 USA
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Phone: (804)646-5573
For an Animal Control Officer on weekends or for after-hour emergencies: (804)646-5123
Adoption Phone Number: (804)646-5575
Fax: (804)646-5586

Other Info:

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