Department of Public Utilities (DPU)
DPU-ebill
The City of Richmond Department of Public Utilities (DPU) works around the clock to provide natural gas, water, wastewater, streetlighting, and stormwater services to the more than 500,000 residential and commercial customers in the metropolitan region.

DPU is the eighth largest out of 940 municipally-owned natural gas utilities in the country, maintaining more than 1,700 miles of gas mains throughout Richmond, Henrico County and northern Chesterfield County.

City of Richmond DPU Logo

One of largest water producers in Virginia, DPU maintains a modern water treatment plant that can treat up to 132 million gallons of water a day. The wastewater treatment plant is the largest of its kind in Virginia and treats up to 70 million gallons a day of sanitary sewage and stormwater before returning it to the James River.

DPU maintains more than 37,000 streetlights through the city. For more information, call DPU’s Customer Care Center at 644-3000.

 Capped Flame  The Department of Public Utilities received the American Public Gas Association Safety Award for 2007 in recognition of its successful efforts ensuring the safety
of its employees and customers and the integrity of its gas system.
 Piggy Bank  Convert your water heater to safe, efficient natural gas by Oct. 31 and receive a $150 rebate. Get the rebate certificate and details here.
 Natural Gas Flame DPU Raises Purchased Gas Cost (PGC) effective Aug. 1, 2008 here.
 Water Faucet Read announcement on voluntary water conservation measures here.
 Forms Download and print DPU application forms here.
 Utility Buddy Visit Utility Buddy's MySpace page here.
 Utility Building Read the latest issue of Utility Talk here.
 Press Hat Link to the Latest DPU News here.
 Paddle Boat Subscribe to River Level Alerts here. DPU Service Truck
 Natural Gas Flame  Download a Natural Gas Safety presentation for your civic associations, church groups, and neighborhood associations here.
DPU Service Truck
  Rates Request Service Press Releases Bill Assistance
  900 East Broad Street, Richmond, Virginia 23219 (804)646-7000 Contact Us. The City of Richmond Virginia.
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