Richmond VA > Information Technology > Home

Last Updated: 2013-01-22

Vision

The vision of the Department of Information Technology is to provide secure, reliable and convenient access to the technology and information needed to support our customers’ diverse selection of business, cultural, entertainment and recreational needs.

Mission

The mission of the Department of Information Technology is to consistently add value and provide service through the innovative use of information technology.

Values

While providing innovative solutions, DIT is committed to the following shared standards.

  • Respect
  • Common Sense
  • Integrity
  • Customer Focused
  • Productive and Accountable
  • Empowerment
  • Innovation
  • Commitment to Quality
  • Proactive
  • Continuous Learning
  • Lead By Example
  • Positive Attitude

About Us

The Department of Information Technology (DIT) has proudly served the city of Richmond for over 35 years. We maintain a stable infrastructure through an evolutionary, development life-cycle. This helps the citizen acquire more from their government.

The city of Richmond utilizes an innovative technology planning process that is business-driven and aligned with the city's business initiatives, starting with the mayor and chief administrative officer and continuing down to the individual agencies.

In order to foster better partnerships and increase return on information technology investments, we have implemented a new approach to creating our business technology plans.

Individual agencies are interviewed to provide information about the current state of technology utilization, targeted improvements, and then a jointly owned roadmap is created for transform the organization from their current condition to their targeted state.

The difference between whether an organization achieves its goals or fails to meet its goals lies in defining the difference between technology leadership and management. This can be a difficult transformation, and may require the IT group to assume the responsibility of coaching its customers through the technology planning process. It also requires clearly defined processes and measures so that we know exactly how we are performing.

Douglas McCollough, Director of Information Technology

Contact Information:

Information Technology
City of Richmond
900 E. Broad St., G2
Richmond, VA
23219 USA
Map It
Phone: (804)646-5639
Fax: (804)646-7048

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