Richmond VA > Main Street Station > Travel Information

Last Updated: 2019-07-09

Train Depot at Main Street Station

Main Street Station has public transportation access through the GRTC Transit System. Please visit the GRTC website or call (803)358-GRTC, to get schedule and route information.

Passengers should arrive at Main Street Station at least 30 - 45 minutes before their scheduled departure. Be sure to allow time for parking and traffic.

Passengers should reconfirm departure times one day before travel, by calling (800)USA-RAIL, particularly if tickets have been purchased in advance.

To see if trains are running according to schedule, call (800)USA-RAIL or visit and click on "check train status."

Customers with disabilities, senior citizens, and others needing special seating, special assistance or special food assistance (72 hours of advance notice needed), must call Amtrak at (800)USA-RAIL as much in advance of travel as possible.

There is no checked baggage service at Main Street Station; only carry-on luggage is allowed.

Carry-on luggage is limited to two pieces per passenger. Luggage may not exceed a size of 28" x 22" x 14" and a weight of 50 lbs. Carry-on limits per passenger will not apply to items such as briefcases, purses, laptop computers, camera bags and diaper bags. For a complete list, please call (800)USA-RAIL or visit

All carry-on baggage must be visibly tagged with the name and address of the passenger. Amtrak will not assume liability for carry-on baggage brought on board trains. Dangerous or illegal items, including all firearms and weapons of any kind, are prohibited onboard.

Amtrak accepts many special items onboard, such as baby strollers, bicycles, golf bags, musical instruments and skis, with a small handling charge. For more information, please call (800)USA-RAIL or visit

Food and Beverage Services

Vending machines are available in the station. However, in the immediate area surrounding the station, there is a wide variety of neighborhood restaurants for travelers to enjoy.

Amtrak trains provide cafe cars offering sandwiches, snacks and beverages all day from early morning until late evening.

Passengers are not permitted to consume their private stock of alcoholic beverages on trains accessed by Main Street Station.


There is no smoking in Main Street Station or on any non-overnight Amtrak trains; this includes all trains accessed at Main Street Station.

Animals & Pets

Trained service animals accompanying passengers with disabilities are the only animals permitted on Amtrak trains. Animals must be kept under the control of their owners at all times.

Charter Trains and Facility Station

Amtrak offers private charter trains for meetings, retreats, events or conventions with 20 or more passengers. We can customize a charter train based on the size of your group and individual needs. For more information, call (800)USA-RAIL or visit


Passengers must provide photo identification when boarding trains. Acceptable forms of photo ID include a valid driver's license, passport, government agency ID and other specific forms of identification. Please call (800)USA-RAIL or visit for details.

Dangerous or illegal items, including all firearms and weapons of any kind, are prohibited onboard trains.

Main Street Station provides 24-hour on-site security as well as security call boxes in our public parking facilities.

Contact Information:

Main Street Station
City of Richmond
1500 E. Main St.
Richmond, VA
23219 USA
Event Inquiries: (804)646-1862
Facility: (804)646-3800


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If you have any questions, please call the City’s Customer Care Center at 3-1-1 or (804) 646-7000

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