Richmond VA > Office of Multicultural Affairs > Resources

Last Updated: 2017-08-25





City of Richmond Language Access Plan

The City of Richmond reached an agreement with the U.S. Department of Housing and Urban Development (HUD), in response to complaints filed against the City by mobile home park residents. The agreement addresses assertions that Richmond unfairly targeted Latino-occupied mobile home communities for maintenance code enforcement and that the City did not offer sufficient interpretation or translation services. You may view a copy of the agreement through the link below.

Click here to view the agreement in English.

City of Richmond's Fair Housing Policy:

Click here to view the City's Fair Housing Policy in English.

In addition, the City has developed a Language Access Plan (LAP), which contains procedures and guidelines on how to serve Limited English Proficient (LEP) residents. You may view a copy of the LAP through the link below.

Click here to view Language Access Plan in English.

Click here to view the LEP Community Outreach Plan template (For City Departments).

Click here to view Language Access Complaint Form.

Click here to view Language Access Service Request Form (For City employees).

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Contact Information:

         
4100 Hull Street Road
Richmond, VA
23224 USA
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Phone: (804) 646-0145
Fax: (804) 646-8872
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If you have any questions, please call the City's Customer Care Center at 3-1-1 or (804) 646-7000

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