Last Updated: 2017-10-25

Last Updated: 2010-05-05

Service Name Service Business Unit Date Updated
Alley Maintenance (Private Property) Property owners are responsible for maintaining their alleys removing all excess brush and debris. To register a concern about the upkeep of private property, or to report excessive grass or weed growth (more than twelve inches high), please call the Department of Planning and Development Review, Property Maintenance Division, at (804)646-7448. Planning and Development Review 2009-08-21
Building Permits The Bureau of Permits and Inspections issues building, electrical, mechanical, plumbing, and other construction permits. The employees will explain the process to obtain the required permits and inspections for a commercial or residential building project. To become familiar with the process and its requirements a pre-application interview with one of their experts well ahead of time is suggested. Planning and Development Review 2009-08-20
Bushes -- Privately Owned Bushes/Shrubs/Vegetation Property owners are responsible for maintaining their bushes, shrubs, and trees and removing all excess brush and debris. To register a concern about the upkeep of private property, or to report excessive grass or weed growth (more than twelve inches high). Call 311 Planning and Development Review 2009-11-01
Buildings/Unsafe, Vacant or Open Contact the Department of Planning and Development Review, Property Maintenance Office, at (804)646-6419 to report any unsafe situations. call 311 Planning and Development Review 2009-11-01
Businesses/Illegal Use Contact the Department of Planning and Development Review, Zoning Enforcement Office, at (804)646-6340 to share information or question a business operation. Planning and Development Review 2009-11-01
Census Data Current population and housing data for the City of Richmond is available from the Department of Planning and Development Review. Planning and Development Review 2009-08-24
Planning and Development Review The department includes the offices:
  • Land Use Administration
  • Planning and Preservation
  • Transportation Planning
  • Block Grant Administration and Housing
  • Neighborhood Planning
  • Permits and Inspections
Planning and Development Review 2009-11-02
Construction/Unsafe Conditions or Unauthorized Work To report unsafe construction site conditions, or work being done without the proper permits, contact the Permits and Inspections Office. Planning and Development Review 2009-08-24
Construction/Unsafe Conditions or Unauthorized Work To report unsafe construction site conditions, or work being done without the proper permits, contact the Permits and Inspections Office at (804)646-6955. Planning and Development Review 2009-11-01
Conditional Use Permit Specific uses within certain zoning districts require additional approval because they have potentially greater impacts on neighboring properties. Planning and Development Review 2009-11-01
Community Unit Plan A community unit plan is submitted to request the proposed development or redevelopment of large tracts of land (10 or more acres). Planning and Development Review 2009-11-01
Encroachments Any use of, or construction within, a public right-of-way is called an encroachment and requires authorization. Most encroachment types may be authorized administratively with the submittal of the City's Administrative Approval Process Encroachment Application, and in a some cases City Council approval may be required. In order to apply for a Council-approved encroachment, complete an encroachment application, with a total of four copies, and submit to Room 110 City Hall, Permits & Services. The application form will guide you to provide information and a survey plat or plan depicting items such as, but not limited to:
  • Length, width, and area of the proposed encroachment.
  • Extension into the public right-of-way.
  • Distance from the encroachment to the next side street right-of-way line.
  • Height above the sidewalk.
  • Width of the sidewalk at the location of the encroachment.
The letter must be accompanied by a $300 check made out to the City of Richmond. This application fee is non-refundable, even if the request is denied. Any Administrative Approval Process Encroachment Application should include the required liability insurance certificate with the initial submittal, but no later than 15 working days after submittal of the application to Room 110 City Hall. In the event the insurance certificate is not received within 15 working days after the submittal, then the application shall become null and void and the applicant will be required to submit a new application and processing fee for approval considerations. (Insurance limits enabled by Ord. 2005-49-122 adopted 06.13.05) For more information, call (804)646-6440.
Planning and Development Review 2009-11-02
Grass, Weeds/Overgrown on Private Property Property owners are responsible for maintaining their bushes, shrubs, and trees and removing all excess brush and debris. To register a concern about the upkeep of private property, or to report excessive grass or weed growth (more than twelve inches high), please call the Department of Planning and Development Review, Property Maintenance Division, at (804)646-7448. Planning and Development Review 2009-11-01
Historic Preservations The 2700 properties within the city's designated Old and Historic Districts fall under the jurisdiction of the city's Commission of Architectural Review which approves all exterior changes to these properties. Planning and Development Review 2009-08-24
Hauling & Moving Permits The Bureau of Traffic Engineering handles the permits for hauling and moving items. Send a completed Hauling & Moving Permit application, along with a payment of $25, to the Department of Public Works,900 E. Broad St., Room 701, Richmond, VA 23219. Map It For information call (804)646-0999. Planning and Development Review 2009-11-02
Land Use Administration Land Use Administration is responsible for handling inquiries regarding the use of land and development in the city and updating the Zoning Ordinance. Copies of the ordinance and maps are available to the public. This division of the Department of Planning and Development Review is also responsible for processing special use permits, conditional use permits, community unit plans, and rezoning and subdivision requests. Contact the Land Use Administration office by phone at (804)646-6304 or fax at (804)646-5789. Planning and Development Review 2009-11-01
Plan of Development Plan of Development (POD) is an administrative site plan review process that may be conducted either in advance of or in conjunction with the building permit process. Planning and Development Review 2009-11-02
Permits for Building /Inspections (Construction/Renovation/Related Permits) The Bureau of Permits and Inspections issues building, electrical, mechanical, plumbing, and other construction permits. The employees will explain the process to obtain the required permits and inspections for a commercial or residential building project. To become familiar with the process and its requirements a pre-application interview with one of their experts well ahead of time is suggested. Contact the office at (804)646-6955 with any questions, or to schedule a time. Planning and Development Review 2009-11-01
Rezoning Individual properties may be rezoned when requested by property owners. Planning and Development Review 2009-11-01
Special Use Permits Special use permits are issued for requests for use of land, buildings or structures that do not conform to the zoning regulations in the districts in which they are situated. Planning and Development Review 2009-11-01
Subdivision Ordinance Land Use Administration advises the public on the subdivision or re-subdivision of property within the city as set forth in the Subdivision Ordinance. Land Use Administration staff present recommendations to the City Planning Commission, which takes final action on subdivision matters and subdivision applications. Planning and Development Review 2009-11-01
Zoning The City Zoning Ordinance regulates the uses of land throughout the city. Property owners may obtain information on zoning requirements and may request special use permits or a change in zoning. For more information contact the Zoning Administration Office in the Department of Planning and Development Review at (804)646-6340. Planning and Development Review 2009-11-01
Zoning Appeals The Board of Zoning Appeals is an appointed body which considers requests for variations from certain provisions of the zoning ordinance. The board does not have the power to rezone or change the use of a property. For more information call Zoning Administration in the Department of Planning and Development Review at (804)240-2124. Planning and Development Review 2009-11-01
Zoning Violations/Enforcement The Board of Zoning Appeals is an appointed body, which considers requests for variations from certain provisions of the Zoning Ordinance. The Board does not have the power to rezone or change the use of a property. For more information call Zoning Administration in the Department of Planning and Development Review at (804)646-6340. Planning and Development Review 2009-11-01
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