Richmond VA > Public Utilities > Service Applications

Last Updated: 2018-09-05

Water Resources Information

Applications for New Services

Water, sewer and natural gas services are provided by the city of Richmond, Department of Public Utilities and Richmond Gas Works. Water and sewer utilities are available throughout the city and natural gas service is available in most areas of the city of Richmond as well as parts of Henrico County. Contact DPU Development Services, New Services Team at (804)646-8544 for information on these services or to establish new utility services.

Applications for new services are available below. Complete the appropriate application, print and mail or fax the completed application to the address indicated on the form. Call the New Services Team at (804)646-8544 to confirm receipt of the application and that an account has been established.

For general information on the development process within the city of Richmond contact the Department of Planning and Development Review, Land Use Administration at 646-6304. In Henrico County contact the Department of Planning at (804)501-4602.


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Please feel free to contact us with any questions or concerns, (804)646-5250.

RVA Impact Map displays projects (i.e. gas, water, paving, etc.), events (i.e. parades, races, block parties, etc.) and right of way impacts (i.e. detours, partial and full lane closures, barricades, parking restrictions, etc.) as an interactive map for informational and navigational purposes. Data displayed is refreshed as changes are made.

Contact Information:

Public Utilities
City of Richmond
900 E. Broad St.,
Room 115
Richmond, VA
23219 USA
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Phone: (804)646-4646
Interested in learning about how our award winning water is treated and transported to your home or how the water that leaves your home is treated and placed back into the James River? Request a tour of our Water Treatment Plant or Wastewater Treatment Plant. Click here to fill out the form.

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