Richmond VA > Public Utilities > Energy Services Division > Home

Last Updated: 2013-10-18

Calculate your carbon footprint by going to:

You can do a Home Energy Analysis by going to:
EnergyStar.gov

Click the link below for current Gas and Water Utility Rates.
Current Utility Rates

Please see the city of Richmond’s Charge Policy for New Residential/Commercial Gas Service Lines

Natural Gas System Expansion and Main Extension Policy

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Tools You Can Use

Home Energy Analyzers and Calculators

Welcome to the City of Richmond
Department of Public Utilities
Energy Services Division

To our existing customers:
We appreciate your business and we are here to help you with all of your Natural Gas needs.

We strive to provide our Natural Gas customers with exceptional customer service. The Division of Energy Services is available to assist you in bringing the comforts of Natural Gas to homes and businesses that do not have a gas line connection in place or if you are looking to upgrade or add additional gas appliances to your home or business.

In addition to providing Natural Gas line connections, we are also available to provide assistance with residential water line connections for new construction or if you are building an addition to your existing home.

Our goal is to make the Natural Gas transition as easy as possible for our customers by working with home/business owners, contractors and builders in our service area, which includes city of Richmond, Henrico County, and parts of Chesterfield. Please contact us at (804) 646-5250 or email DPU Energy Services. dpuenergyservices@richmondgov.com..

Our resources are available to you to assist in your Natural Gas decision.

Energy Services Division
Public Utilities
City of Richmond
400 Jefferson Davis Highway,
Warehouse
Richmond, VA
23224 USA
Map It
Phone: (804)646-5250
Fax: (804)646-3199

For Billing questions or to turn on/off, transfer gas or water services call Custormer Care Cantr at (804)644-3000 or email

Residential Gas Conversion Inquiries

(804)646-5253

New Project Residential & Mixed-Use Natural Gas Inquiries

(804)646-5276

All Commercial Customer Gas Inquiries

(804)646-5248

All Large Industrial Gas Customer Inquiries

(804)646-5465

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