Richmond VA > Public Works > Ask Public Works

Last Updated: 2020-12-23


DPW is often asked questions about our services. People want details about what we do, why we do it, how we do it. In Ask Public Works we’re responding via short, informational videos. Take a look and, if you have a question send it to


  DPW's paving process

     When a traffic signal isn't working

How to get a traffic signal installed

Alley tree maintenance responsibility

How sidewalk work is prioritized

Why leaves are singed during paving

Why it may take a while to repair/replace

Why some sidewalk projects are capital improvements, while others are maintenance

Are there different types of potholes and do they require different types of repairs

Pothole repairs during cold weather

Contact Information:

Dept of Public Works
City of Richmond
900 E. Broad St., Suite 704
Richmond, VA
23219 USA
Map It
Hours: Monday -Friday
8 a.m. - 5 p.m.
Customer Care Center: 3-1-1
or (804)646-7000


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If you have any questions, please call the City’s Customer Care Center at 3-1-1 or (804) 646-7000

RVA Impact Map displays projects (i.e. gas, water, paving, etc.), events (i.e. parades, races, block parties, etc.) and right of way impacts (i.e. detours, partial and full lane closures, barricades, parking restrictions, etc.) as an interactive map for informational and navigational purposes. Data displayed is refreshed as changes are made.

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