Last Updated: 2010-02-25


The Department of Public Works is responsible for maintaining the surface condition of streets, sidewalks, and alleys throughout the city.

Pothole Maintenance

Men at work

Pothole repair is an ongoing operation of the Department of Public Works (DPW) in the city of Richmond. Since January 1 workers have filled approximately 1,850 potholes.

Since February 16, DPW crews have filled more than 80 to 100 potholes on a daily basis as weather conditions allow. Under the stepped up action, Priority 1 streets, or main arterials, are the being focused on initially. But city officials expect to have potholes on both the main arterials and Priority 2 roads filled no later than March 12.

The plan is for pothole repair in residential neighborhoods to begin by March 15. Pothole repair is impacted by weather conditions and city crews will need to be redeployed to the vacuum leaf collection program which is set to resume March 1. However, the city will still have crews solely dedicated to pothole repair throughout the final stages of this pothole repair effort.

Residents are encouraged to take action and report all potholes. Presently the city is receiving about 25 pothole reports per day.

Potholes can be reported 24 hours a day on-line using the Citizen's Request System or residents may call in a request using the city's 3-1-1 system during business hours.

DPW will also conduct more road inspections during this repair period to ensure that all required repairs are identified. More permanent repairs and improvements are scheduled for the upcoming paving season which runs from April 1 through the end of October, depending on weather.

High Priority Thoroughfares

During inclement winter weather, the city must prioritize snow removal from city streets. Please click on the link below to view the streets given the highest priority.

Sidewalk Maintenance

people walking on the sidewalk

Whether brick or concrete, sidewalks provide a safe way for pedestrians making their way to school, work, the corner market or restaurant, neighborhood parks, and many other urban destinations. The condition of city sidewalks often determines how safe and enjoyable those journeys will be.

Alley Maintenance

picture of an alley

Alleys in Richmond allow access to the rear of many properties, as well as providing a hiding place for unsightly items such as overhead wires and refuse containers. As with streets, we are responsible for the surface condition of public alleys, which may involve regrading and adding stone, or patching asphalt if an alley is paved.

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