Richmond VA > Public Works > Home

Last Updated: 2011-07-26

  • The annual vacuum leaf collection season begins in mid-November. To find out when your neighborhood is scheduled for leaf removal, call our hotline at 646-LEAF.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • Each city residence is allowed 1 city issued supercan. You can buy up to 2 additional supercans for $55 each.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • The city does not collect bulk and brush on private property. But, if you place the items near the curb or alley and notify us, we will remove it.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • Brush collections should be tied and bundled, no larger than 4 feet in length, 2 to 3 inches in diameter and placed beside your supercan for collection.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • Bulk and brush service requests are worked on a first-come, first-served basis and are scheduled to be completed within 7 to 10 working days.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • Weather permitting, the mowing of public properties, such as city parks, playgrounds and medians usually begins in early to mid-March and continues until late October or early November.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • Before graffiti can be removed from your property, you must submit a signed waiver authorizing the city to enter onto the premises.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • Richmond is a Tree City USA! To learn more about becoming a Richmond Tree Steward, visit richmondtreestewards.org.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • Each January the City sponsors Bring One for the Chipper to collect and recycle Christmas trees.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • DPW hosts E-cycle days quarterly to allow City residents dispose of unwanted electronics, such as microwave ovens and computers. There is a $10 fee to drop off televisions. All other items are free.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.
  • We are responsible for street sweeping, which keeps the roads clean and keeps debris out of the sewage and drainage system. DPW posts signs about a week in advance so you'll know when to move your car.

    Please visit www.RichmondGov.com
    or call 3-1-1 for more information.

Who We Are

Public Works is organized around the following primary service units:

  • Engineering & Technical Services
  • Operations Management
  • Administrative and Support Services
  • General Services

Our primary responsibilities regarding services to external customers - citizens and businesses of the city of Richmond - involve transportation and cleanliness. That's why we often say that Public Works keeps Richmond looking good and on the go!

DPW Mission Statement

The City of Richmond Department of Public Works mission is to provide a clean, safe and healthy environment.

DPW Vision Statement

The Department of Public Works will become the organizational leader in customer satisfaction by providing: clean & aesthetically pleasing neighborhoods, a safe citywide multimodal transportation network and infrastructure and facilities that promote a healthy environment.

DPW Values

  • Accountability
  • Integrity
  • Respect
  • Training
  • Communication
  • Consistency
  • Professional/Organizational Growth

Customer Value Proposition

The Department of Public Works strives for excellence while providing safe, quality and efficient services in a fiscally responsible manner.

Emergency Response

In the event of an emergency, such as an accident with injuries or a crime in progress, please call 9-1-1. Public Works plays a vital support role in any declared emergency, such as snow removal or fallen trees and limbs during inclement weather. We help manage transportation, refuse, and other logistical issues that may arise during local or regional emergencies.

Contact Information:

Dept of Public Works
City of Richmond
900 E. Broad St., Suite 704
Richmond, VA
23219 USA
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Hours: Monday -Friday
8 a.m. - 5 p.m.
Customer Care Center: 3-1-1

311

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If you have any questions, please call the City’s Customer Care Center at 3-1-1 or (804) 646-7000

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