Richmond VA > Social Services > Adult Protective Services

Last Updated: 2015-01-27

Adult Protective Services investigates reports of abuse, neglect, and exploitation of adults 60 years of age or older and incapacitated adults age 18 or older. If protective services are needed and accepted by the individual, a wide range of services to stop the mistreatment or prevent further mistreatment are available. These services include social and legal services, emergency assistance and assistance in obtaining other forms of substitute decision making, including guardianship.

For more information about Adult Protective Services, or to report suspected abuse, neglect or exploitation during regular business hours, please call (804) 646-7405.

If you are attempting to report a concern after business hours or a concern about an adult who does not live in the Richmond City area, you should call (888) 832-3858.

Find an Assisted Living Facility.

Contact Information:

Social Services
City of Richmond
Marshall Plaza Building
900 E. Marshall St.
Richmond, VA
23219 USA
Map It
Customer Care Center:
Call 3-1-1


East Richmond:
East District Center
701 North 25th Street
Richmond, VA 23223-6539
Map It

Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538
Map It

South Richmond:
Southside Community Service Center
4100 Hull Street Road
Richmond, VA 23224-1745
Map It

This is a print version of the webpage. The navigation of the site has been removed through the print css. If you require a printout of the page as it looks in your browser, please use screen capture.