Richmond VA > Social Services > Programs > Emergency Assistance

Last Updated: 2015-01-27

Emergency Assistance (EA) provides short-term, limited financial assistance to individuals and families
with children when a fire or other natural disaster has destroyed those things necessary for taking
care of the household. EA may also be available to assist in a housing emergency if the person had no
control over the circumstances of the emergency.


What does Emergency Assistance cover?

Emergency Assistance payments can be made for shelter (for example rent, utilities, moving costs), or
the repair or replacement of essential household items. The amount of assistance cannot be more
than $500 in any 12-month period.


For more information:

  • Call 3-1-1 for information on the application process or to speak with a customer service
    representative.
  • Visit one of our three Social Services locations for assistance.

Contact Information:

Social Services
City of Richmond
Marshall Plaza Building
900 E. Marshall St.
Richmond, VA
23219 USA
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Customer Care Center:
Call 3-1-1

Locations:

East Richmond:
East District Center
701 North 25th Street
Richmond, VA 23223-6539
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Downtown:
Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538
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South Richmond:
Southside Community Service Center
4100 Hull Street Road
Richmond, VA 23224-1745
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