Richmond VA > Social Services > Programs > Energy Assistance

Last Updated: 2015-01-27

The Energy Assistance Program assists low-income households that pay a high proportion
of household income for home energy. The program consists of three components: Fuel Assistance,
Crisis Assistance, and Cooling Assistance.


Apply for Energy Assistance Online



Fuel Assistance

Fuel Assistance helps eligible households with the costs of heating their homes.


Eligibility

  • Must meet income guidelines.
  • Must meet resource maximums.
  • Must meet guidelines for living arrangements.
  • Household must be responsible for paying the heating bill.

Fuel Assistance applications are accepted from the second Tuesday in October through the
second Friday in November
. Fuel Assistance applications are processed as soon as possible and
applicants should expect notification of their eligibility determination by mid-December. Apply for
Fuel/Heating Assistance Here
.

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Cooling Assistance

Cooling Assistance helps eligible households with the costs of cooling their homes.                                       


Eligibility

  • Must meet income guidelines.
  • Must meet resource maximums.
  • Must meet guidelines for living arrangements.
  • Household must be responsible for paying the heating bill.
  • Household must contain at least one vulnerable person who is 60 or over, disabled
    or under the age of 6
    .
  • There must be a cooling need.

What does Cooling Assistance Cover?

  • Purchase of a portable or installed fan.
  • Purchase and installation of an air conditioner.
  • Payment of an electric utility security deposit.
  • Payment of the electric bill to operate the cooling equipment.

Cooling Assistance applications are accepted from June 15 through August 15 to help eligible
households with their cooling needs. Apply for Cooling Assistance Here.

__________________________________________________________________________________________

Crisis Assistance

Crisis Assistance helps eligible households in emergency energy situations, which cannot be met by Fuel Assistance or other resources.

Types of crisis assistance may include: cost to repair or replace heating equipment.


Eligibility

  • Must meet income guidelines.
  • Must meet resource maximums.
  • Must meet guidelines for living arrangements.
  • Household must be responsible for paying the heating bill.
  • There must be a heating emergency.

Crisis Assistance applications are accepted from November 1 through March 15. All crisis
assistance is based on availability of funds
. Apply for Crisis Assistance Here.

Contact Information:

Social Services
City of Richmond
Marshall Plaza Building
900 E. Marshall St.
Richmond, VA
23219 USA
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Customer Care Center:
Call 3-1-1

Locations:

East Richmond:
East District Center
701 North 25th Street
Richmond, VA 23223-6539
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Downtown:
Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538
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South Richmond:
Southside Community Service Center
4100 Hull Street Road
Richmond, VA 23224-1745
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