Richmond VA > Social Services > Programs > Initiative for Employment

Last Updated: 2015-01-27

Temporary Assistance to Needy Families (TANF)


Temporary Assistance for Needy Families (TANF) and the Virginia Initiative for Employment, not
Welfare (VIEW) provide eligible families with monthly cash payments to meet their basic needs.



Virginia Initiative for Employment not Welfare
Program (VIEW)


The Virginia Initiative for Employment not Welfare Program (VIEW) emphasizes personal
responsibility. The VIEW Program is a program of employment opportunities to assist individuals in
attaining the goal of self-sufficiency through services such as job skills training, work experience, job
readiness training, child care assistance, transportation, and other work related expenses.



Apply for TANF Benefits Online


Check or Renew Benefits/ Report Changes



Eligibility


For TANF benefits:

  •  •   The family must have a child.
  •  •   The child must be under the age of 18, or if 18, will graduate from high school before age 19.
  •  •   The child must be regularly attending school if they are between the ages of five and 18.
  •  •   The child must be living with a parent or other relative.
  •  •   The child must be a U.S. citizen or an eligible immigrant.
  • A child will not be eligible if born to or adopted by a TANF recipient more than 10 months after an
    applicant begins to receive TANF payments.


    For VIEW services:

  •  •   Adults age 18 and over who are TANF eligible, and able-bodied parents are eligible to participate
    in employment assistance services.
  • All information that you provide is confidential. Information will only be given to persons directly
    connected with administering or enforcing provisions of the programs for which you apply.


    Documents You May Need

  •  •   Proof of citizenship and identity
  •  •   Proof of residence
  •  •   Proof of income
  •  •   Recent IRS tax return information
  •  •   Proof of shelter expenses
  •  •   Proof of resources
  • All of the above items are not required to complete an application but may be required at a later stage
    in the process to determine eligibility for benefits.


    All information that you provide is confidential. Information will only be given to persons directly
    connected with administering or enforcing provisions of the programs for which you apply.



    VIEW Services


    Individuals enrolled in VIEW will receive assistance from a caseworker in the Employment Service
    program to assess and reassess the barriers that keep them from employment. They provide
    supportive services such as job and skills training, day care assistance, transportation assistance,
    counseling, education assistance and referrals to help move customers toward self-sufficiency. Staff
    will also determine a client's continuing need for public assistance programs, such as Medicaid, SNAP
    and TANF.



    TANF/VIEW FAQs

    I’ve lost my EPPIC Debit Card
    (Electronic Payment Processing Information Control).
    How do I get a new one?

    If you lose your card or have another problem accessing your account at an ATM, you must contact
    Virginia Debit MasterCard® (EPPICard) customer service at 1-800-961-8423.

    How do I check the balance available on my EPPICard?

    You have unlimited online debit card inquiries any time of the day at www.EPPICard.com You are
    You are allowed five free calls to the Customer Service integrated voice response (IVR) system, 1-800-961-
    8423
    , each month. After five calls, you will be charged $.50 for each additional call during the month.

    Where can I make purchases with my EPPICard?

    You cannot use your TANF EPPICard in the following locations: ABC stores, tattoo or body-piercing
    businesses, businesses that provide adult-oriented entertainment in which performers appear at least
    partially nude, or in places in which wagering or gaming such as bingo is conducted. You cannot use
    your TANF EPPICard to purchase: lottery tickets, alcoholic beverages, tobacco products, or sexually
    explicit materials.

    How do I make purchases or get cash back using my EPPICard?

    More information on managing your account and using your EPPICard can be found at EPPICard Fee
    Schedule
    .


    Contact Information:

    Social Services
    City of Richmond
    Marshall Plaza Building
    900 E. Marshall St.
    Richmond, VA
    23219 USA
    Map It
    Customer Care Center:
    Call 3-1-1

    Locations:

    East Richmond:
    East District Center
    701 North 25th Street
    Richmond, VA 23223-6539
    Map It

    Downtown:
    Marshall Plaza Building
    900 East Marshall Street
    Richmond, VA 23219-1538
    Map It

    South Richmond:
    Southside Community Service Center
    4100 Hull Street Road
    Richmond, VA 23224-1745
    Map It

    This is a print version of the webpage. The navigation of the site has been removed through the print css. If you require a printout of the page as it looks in your browser, please use screen capture.