Richmond VA > Department of Social Services > Home

Last Updated: 2016-02-05

I Want To...


    Apply For/Manage Benefits Online

  •   •   Food Stamps (SNAP)

  •   •   Medical Assistance

  •   •   Energy Assistance

  •   •   Child Care Services

  •   •   Temporary Assistance
           for Needy Families


    Find Services for Myself or Family

  •   •   Child, Family, and Adult

  •   •   Children's Health

  •   •   Employment Assistance

  •   •   Emergency Assistance

  •   •   Auxiliary Grants

  • Report Abuse or Neglect

  • Report a suspected instance of welfare fraud

  • Get Help with
    Heating/Cooling Expenses

  • Find Other Resources in the Community

  • Become a Foster Parent

  • Go Online!

    Common Help

    Did you know you can check eligibility, apply for, review, renew and report changes to your benefits
    online? You can access CommonHelp from:

    • Your personal computer
    • A mobile phone or tablet with internet access
    • A Richmond Public Library computer
    • An RDSS facility computer kiosk

    Visit today and skip the line!

    Our Programs

    Children, Families, and Adults (CF&A)

    The Children, Families, & Adults division focuses on ensuring that families and children are safe and
    secure in their own homes, in foster homes, and throughout the community at large.

    Economic Support and Independence (ES&I)

    The Economic Support & Independence division provides residents in need with tools and opportunities
    that promote economic stability. ES&I supplies aid for those citizens who require assistance preserving
    their own health and well-being, while also equipping them with skills that encourage self-sufficiency.

    Children’s Services Act (CSA)

    The office of the Children’s Services Act provides child-focused, cost-effective services
    to troubled and at-risk youth and their families. In collaboration with parents, private service providers,
    and other state and local agencies, CSA develops community and family-based plans to address the
    needs of at-risk children in their home, keeping families together whenever possible.

    Contact Information:

    Social Services
    City of Richmond
    Marshall Plaza Building
    900 E. Marshall St.
    Richmond, VA
    23219 USA
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    Customer Care Center:
    Call 3-1-1


    East Richmond:
    East District Center
    701 North 25th Street
    Richmond, VA 23223-6539
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    Marshall Plaza Building
    900 East Marshall Street
    Richmond, VA 23219-1538
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    South Richmond:
    Southside Community Service Center
    4100 Hull Street Road
    Richmond, VA 23224-1745
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