Richmond VA > Department of Social Services > Home

Last Updated: 2016-10-20

Go Online!

Common Help image

Did you know you can check eligibility, apply for, review, renew and report changes to your benefits
online? You can access CommonHelp from:

  • Your personal computer
  • A mobile phone or tablet with internet access
  • A Richmond Public Library computer
  • An RDSS facility computer kiosk

Visit today and skip the line!

Our Programs

Children, Families, and Adults (CF&A)

The Children, Families, & Adults division focuses on ensuring that families and children are safe and
secure in their own homes, in foster homes, and throughout the community at large.

Economic Support and Independence (ES&I)

The Economic Support & Independence division provides residents in need with tools and opportunities
that promote economic stability. ES&I supplies aid for those citizens who require assistance preserving
their own health and well-being, while also equipping them with skills that encourage self-sufficiency.

Children’s Services Act (CSA)

The office of the Children’s Services Act provides child-focused, cost-effective services
to troubled and at-risk youth and their families. In collaboration with parents, private service providers,
and other state and local agencies, CSA develops community and family-based plans to address the
needs of at-risk children in their home, keeping families together whenever possible.

Contact Information:

Social Services
City of Richmond
Marshall Plaza Building
900 E. Marshall St.
Richmond, VA
23219 USA
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Customer Care Center:
Call 3-1-1


East Richmond:
East District Center
701 North 25th Street
Richmond, VA 23223-6539
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Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538
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South Richmond:
Southside Community Service Center
4100 Hull Street Road
Richmond, VA 23224-1745
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