The Department of Public Works has been accredited through the American Public Works Association [APWA] since 2005. Every four years APWA representatives visit the department to make sure it is
operating in compliance with the APWA and according to its documented practices. DPW has been reaccredited twice. The next reaccreditation visit is fall 2017.
Who We Are
Public Works is organized around the following primary service units:
- Engineering & Technical Services
- Operations Management
- Administrative and Support Services
- General Services
Our primary responsibilities regarding services to external customers - citizens and businesses of the city of Richmond - involve
transportation and cleanliness. That's why we often say that Public Works keeps Richmond looking good and on the go!
DPW Mission Statement
The City of Richmond Department of Public Works mission is to provide a clean, safe and healthy environment.
- Professional/Organizational Growth
DPW Vision Statement
The Department of Public Works will become the organizational leader in customer satisfaction by improving
communication, assuring organizational alignment and affecting positive change while preserving our national
Customer Value Proposition
The Department of Public Works strives for excellence while providing safe, quality and
efficient services in a fiscally responsible manner.
In the event of an emergency, such as an accident with injuries or a crime in progress, please call 9-1-1. Public
Works plays a vital support role in any declared emergency, such as snow removal or fallen trees and limbs
during inclement weather. We help manage transportation, refuse, and other logistical issues that may arise
during local or regional emergencies.