PARKING INFORMATION

TO PAY YOUR CITATION:

You can pay the citation three ways.

1. Online here.
2. In person at either:
   • City Hall
     900 East Broad Street
     Room 102
     Monday through Friday
     7:30a.m. - 5:30p.m.
   • East District Initiative
     701 N. 25th Street
     Monday through Friday
     7:30a.m. - 5:30p.m.
   • Southside Community Services Center
     4100 Hull Street
     Monday through Friday
     7:30a.m. - 5:30p.m.

3. By mail:
   Make a check or money order payable to "The City of Richmond" and return it to us in the envelope included with the citation. To enable us to correctly post your payment, please include either a copy of the citation or your license plate number noted on your check or money order.

   If you mail your payment in your own envelope, please use the following address:

   City of Richmond-Parking Tickets
   P.O. Box 101696
   Atlanta, GA 30392-1696

THE ADMINISTRATIVE REVIEW:

The administrative review of a parking citation is limited to the following:

1. Malfunctioning parking meter.
2. Fallen or misplaced permit or placard
3. Missing, illegible, ambiguous or incorrectly worded sign
4. Stolen or transferred vehicle
5. Stolen or lost license plate
6. Sign or other parking prohibition installed subsequent to parking
7. Disabled vehicle
8. Medical emergency
9. Owner deceased
10. Restricted Parking Permit (ticket issued in error)

If any of the above conditions apply to your citation, you may complete an Administrative Review Form and submit it to the Parking Customer Service Specialist (PCSS) along with the appropriate documentation. The PCSS will either schedule an appointment with you or contact you by phone, mail, fax or e-mail, regarding your appeal.

After reviewing the information you have provided and that of the parking enforcement personnel, the PCSS will issue a determination regarding your appeal as follows:

1. Forward your appeal and all relevant documentation to the Traffic Court with a recommendation from the City of Richmond that the citation be excused; or,
2. Deny your request and provide written notification as to the findings and balance(s) due on your account.

If your request is denied you may either pay the citation and any accrued late charges up to the date of your appeal or contest the citation to the Traffic Court.

TO CONTEST YOUR CITATION TO RICHMOND TRAFFIC COURT

You may contest your citation with the Richmond General District Court – Traffic Division by completing a Contest Citation Form that has been approved by the Court. To obtain a copy of the Contest Citation Form. You may also obtain a copy of this form in person, by fax or by mail.

In Person:

• Parking Violation Unit, Room 102-City Hall, 900 East Broad Street. Parking
• Customer Service Specialist, Room 102-City Hall, 900 East Broad Street.

By Fax:

• Parking Violation Unit: (804) 646-5641
• Customer Service Specialist: (804) 646-5700

By Mail:

• City of Richmond Department of Finance – Parking Violations
  City Hall, Room 102
• 900 East Broad Street Richmond, VA 23219

Citations may not be contested after they have been paid, nor may payment for contested citations be made to the City of Richmond once they have been contested. Once the citation has been contested and the information forwarded to the Traffic Court to establish a court date, all actions regarding the citation must be handled through the Clerk, General District Court, Traffic Division;(804) 646-6431.

Important note:

Should the Traffic Judge not rule in favor of the contesting party, the court will collect both the parking violation and court costs, now $57.00. The City does not receive any portion of the court costs, nor is it responsible for determining the amount charged.

Once the completed Contest Form has been received, a court date will be set, within 45 days of the date of notification to contest the citation. A copy of the Contest Form, with the court date noted on the Form, will be returned to you.

You may check on the status of citations contested with the Richmond Traffic Court online. If you have contested your ticket to the Traffic Court, click to find out the status of your case. Read the "How to use" instructions before proceding on this site.