The City of Richmond is one of the largest water producers in Virginia, with a modern plant that can treat up to 132 million gallons of water a day from the James River.

The treatment plant and distribution system of water mains, pumping stations and storage facilities provide water to approximately 62,000 customers in the city. The facility also provides water to the surrounding area through wholesale contracts with Henrico, Chesterfield, and Hanover counties. All total, this results in a facility that provides water for approximately 500,000 people.

The city water is filtered, disinfected and tested to safeguard public health. Highly-trained personnel, modern laboratories and millions of dollars in treatment facilities ensure that Richmond's water meets or exceeds federal and state water quality standards.

The water utility, which recently completed a $70 million plant improvement project, has an ongoing program of upgrading its pumping stations and distribution system. The plant is protected from the James River by a floodwall similar to the one protecting the downtown Richmond area.