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Department of Public Utilities
1. What are the various charges on my gas bill?
The gas bill is made up of two major sections:
- Purchased Gas Cost (PGC) - this is the cost for only the gas used.
- Gas Distribution Charge - this is the cost for delivering the gas to customers. It consists of a
monthly service charge and an amount based on the gas used each month.
City gas customers will also see a utility tax on the bill. For residential customers, this will never be more than $4.00 a month.
2. What if I feel my bills do not reflect my actual usage?
If you feel your bill does not reflect your actual energy usage, please call the Department of Public Utilities at 644-3000.
The representative will review your natural gas usage and compare recent bills. She can also conduct an investigation or,
if necessary, test the accuracy of your meter.
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