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Department of Public Works
1. How can I get a new Supercan?
The Department of Public Works issues one Supercan to each residence at no charge.
This can may be replaced if it is damaged. Additional cans may be purchased at $55
each up to a total of four per household. This charge can be applied to the resident's
utility bill, and delivery will take place within 10 working days. For more information,
call the DPW Customer Care Center at 646-0999.
2. How can I dispose of large items such as furniture and yard waste?
There is no charge for disposal of large items. They should be placed alongside the Supercan on the resident's
normal trash collection day, and pickup will take place within 10 working days. Construction debris is not allowed,
and there is a $50 charge for disposal of appliances. Same-day collections may be scheduled by calling
the DPW Customer Care Center at 646-0999; there is a $100 charge for this service. Residents also may take items
to the City's facilities at 3800 East Richmond Road or 3506 Hopkins Road.
3. How can I get a sidewalk crack or street pothole repaired?
Street maintenance requests should be made to the Department of Public Works Customer Care
Center by calling 646-0999. Please be prepared to identify the specific location of the
problem. Sidewalk patching, which is a short-term repair to address a potential trip hazard,
takes place within two working days of a request. Sidewalk replacement is scheduled according
to severity and, due to a backlog of requests, may take up to two years to complete.
Pothole patching also is completed within two working days of a request. Repairs of
more severe problems may take up to 70 days to complete.
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