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Pay Taxes, Utility Bills & Parking Violations by Credit Card
You may pay your City taxes (personal property & real
estate), utility bills, and parking violations by major credit card over a secure internet site.
The following payments can now be paid to the City of Richmond on-line:
NOTE: Please disable any "PopUp Stopper" software prior to attempting to make an online payment
as this software may preclude your PC from opening another window.
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| Parking Violations |
You may pay your City of Richmond parking violations by major credit card over
a secure internet site. Enter all information as requested.
Before making the payment, you will need to have
the citation number and credit card or checking account information available.You may use the following
major credit cards to make your payment:
Additionally, you may pay by electronic check or e-check.
NOTE: Please disable any "PopUp Stopper" software prior to attempting to pay your parking citation(s) online.
This software precludes opening another window and will not permit you to gain access to our online payment vendor's
site to remit your payment.
NOTE: The vendor will charge a $2.50 convenience fee to cover the transaction charges for each citation paid on-line.
Each payment should include the payment amount of each citation, and any late fees that are applicable
(see the face of the citation for a listing of fees).
You may NOT pay the City of Richmond for a parking ticket(s) for which you have scheduled a traffic court hearing,
nor can you contest a parking ticket once it has been paid. If the Judge does not rule in your favor or should you
decide to withdraw your appeal prior to the scheduled court date, the contested ticket(s), plus a $55 court fee, must
be paid directly to the Richmond Traffic Court.
To pay parking violations, have your citation in hand, and
pay parking violations on-line.
If you experience problems with the on-line payment site, please call the vendor, Remit-Online.com, directly
at 1-800-997-0197.
Questions regarding the parking citation should be directed to the
Department of Finance staff
at (804) 646-5700 during normal office hours: Monday through Friday 8 a.m. to 5 p.m.
Late Payment Penalties
Parking citations not paid within 15 days are considered late, and are assessed
an additional $10 fee. An additional $10 fee will be added if the payment
is not received within the next 30 days. An additional $10 fee will be added
for each 30-day period (from the date of the citation) until the penalties
equal the amount of the citation or the fine and penalties are paid in full.
Payments received late that do not include the late fees are considered partial payments and may result in
the receipt of a late notice for the late payment penalty.
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| Personal Property Taxes |
You may pay your personal property taxes over a secure internet site.
Enter all information as requested.
Before making the payment, you will need to have your Personal Property Tax bill(s) on
hand and your credit card information.
To make your payment you may use the following major credit cards:
- MasterCard
- VISA
- American Express
- Discover
The locality code for the City of Richmond is 1059.
To use the on-line payment site you need to use a browser that supports SSL (Secure Sockets Layer) 128-bit
encryption. Your browser should be Netscape or Microsoft Internet Explorer 4.0 or above. If your browser does
not support this encryption and you would like to pay by telephone, call 1-800-272-9829.
If you experience difficulties with the on-line payment site, you may want to review the Frequently Asked
Questions (FAQ)
on the Official Payments Corp. web site or call the vendor directly at 1-888-357-8394.
A convenience fee of 2.5% of the payment amount will be charged by the vendor to cover their costs in processing the transaction. The minimum convenience fee is $3.00.
If you would like to view the Convenience Fee Table click here.
For each property tax bill that you are remitting payment, make sure the amount
you are paying agrees with the total amount due as shown on your property tax bill, including any delinquent taxes outstanding
and the vehicle license fee. If you own
more than one vehicle for which you are responsible for personal property taxes to the City of Richmond,
please remit the payment for the property taxes and license fees outstanding on all vehicles.
For vehicles registered in a business name, please enter the business name as the First Name and the contact person's name as the
Last Name. The contact person's phone number should be entered in the Phone Number area.
Questions regarding the tax bill should be directed to the Department of Finance staff at (804) 646-5690 during our normal
office hours of 8 AM to 5 PM, Monday through Friday.
Pay Richmond Personal
Property Taxes On-line
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| Real Estate Taxes |
You may pay your real estate tax payments, excluding Special District Taxes, over a secure internet site.
Enter all information as requested.
Before making the payment, you will need to have your Real Estate Tax
bill(s) on hand and your credit card information.
To make your payment you may use the following major credit cards:
- MasterCard
- VISA
- American Express
- Discover
The locality code for the City of Richmond is 1059.
To use the on-line payment site you need to use a browser that supports SSL (Secure Sockets Layer) 128-bit
encryption. Your browser should be Netscape or Microsoft Internet Explorer 4.0 or above. If your browser does
not support this encryption and you would like to pay by telephone, call 1-800-272-9829.
If you experience difficulties with the on-line payment site, you may want to review the Frequently Asked
Questions (FAQ) on the Official Payments Corp. web site or call the vendor directly at 1-888-357-8394.
A convenience fee will be charged based on the amount of your
payment. The minimum convenience fee is $3.00. This fee is charged by the vendor to cover the transaction
charge.
If you would like to view the Convenience Fee Table click here.
For each real estate tax bill that you are remitting payment,
make sure the amount you are paying agrees with the total amount due as shown on your real estate tax bill,
including any delinquent taxes outstanding.
Questions regarding the tax bill itself should be addressed to Department of Finance staff at (804) 646-5700
during our normal office hours of 8 AM to 5 PM, Monday through Friday.
Pay Real
Estate Taxes On-line
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| Public Utilities Online Options |
DPU offers you two convenient ways to pay your utility bill online!
DPU E-BILL (FREE)
 DPU
E-Bill is a FREE payment program for DPU customers to receive and pay their utility bills online! You
can pay your City utility bill electronically, with hardly any effort at all –
that means no more writing checks, buying stamps or licking envelopes! DPU
E-Bill is fast, easy and convenient – to learn more about this FREE
online billing and payment service or to enroll.
PAY BY CREDIT CARD
Your on-line payment options include paying by credit card through Official Payments Corporation (OPC), from OPC’s secure
internet site. Enter all information as requested.
Before making the payment, you will need to have your utility bill(s) on hand and your credit card information. OPC
accepts the following major credit cards for utility payments:
- MasterCard
- American Express
- Discover
- Visa
PLEASE NOTE: Utility payments may be made in person in the Finance office, City Hall, Room 102, 900
E. Broad Street, from 7:30 a.m. to 5:30 p.m., the East End District Office, 701 N. 25th Street, from
8:30 a.m. to 5:30 p.m., Monday through Friday and the Southside Community Service Center, 4100 Hull St,
from 8:30 a.m. to 5:30 p.m. , Monday through Friday. Both the East District and Southside Offices are
closed from 1:30 p.m. to 3:00 p.m. each day.
To use OPC’s website, you need an Internet browser that supports SSL (Secure Sockets Layer) 128-bit encryption. Your
browser should be Netscape or Microsoft Internet Explorer 4.0 or above. If your browser does not support this encryption,
OPC also accepts credit card payments by telephone at 1-800-272-9829.
If you experience difficulties with the OPC website, you may want to review the Frequently Asked Questions
(FAQ) on their web site or call OPC
directly at 1-888-357-8394.
The locality code for the City of Richmond is 1059.
To pay by credit card on-line click here.
OPC will charge a convenience fee based on the amount of your payment. The minimum convenience fee is $4.95. This fee is
charged by OPC to cover the transaction charge. The City does not receive any portion of OPC’s convenience fee. To view
the Convenience Fee Table click here.
To see other options for paying your utility bill on-line click here.
Questions regarding the utility bill itself should be directed to one of our Call Center Representatives at
(804) 644-3000 during our normal office hours of 7:30 a.m. to 5:30 p.m., Monday through Friday.
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| Convenience Fee Schedule |
Tax Payments Only
| Payment Amount |
Fees |
| From |
To |
| $0.00 |
$49.99 |
$3.00 |
| $50.00 |
$99.99 |
$5.00 |
| $100.00 |
$199.99 |
$7.00 |
| $200.00 |
$299.99 |
$10.00 |
| $300.00 |
$399.99 |
$12.00 |
| $400.00 |
$499.99 |
$15.00 |
| $500.00 |
$599.00 |
$18.00 |
| $600.00 |
$699.99 |
$21.00 |
| $700.00 |
$799.99 |
$24.00 |
| $800.00 |
$899.99 |
$27.00 |
| $900.00 |
$999.99 |
$30.00 |
| $1,000.00 |
$9,999.99 |
3.0% of payment amount* |
| $10,000.00 |
and higher |
2.5% of payment amount** |
* Minimum $30.00; Maximum $300.00
**Minimum $250.00 |
For payments above $100,000 to $10,000,000 please contact your credit card issuer for pre-approval.
Then call the U S AudiotexSM "Platinum Services Group" at 1-800-487-4567.
To return to Personal Property On-line Payments, click here.
To return to Real Estate On-line Payments, click here.
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