Richmond, VA > Public Utilities
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Last Updated: 2015-09-17

The city of Richmond Department of Public Utilities (DPU) operates five utilities: natural gas, water, wastewater, stormwater, and electric streetlighting. DPU serves more than 500,000 residential and commercial customers in the Richmond and surrounding metropolitan region. DPU's electric street lighting utility maintains more than 37,000 streetlights throughout the city. DPU maintains a combined sewer system (CSS) in the central part of the city, which carries stormwater and wastewater to the wastewater treatment plant prior to discharging it into the river. The Stormwater Utility also enhances public safety and health and protects property by improving the quality and decreasing the quantity of polluted stormwater runoff.

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Natural gas smells like rotten eggs. If you think you smell natural gas, leave the area immediately and call 911. For more information, visit the Natural Gas Safety page.

Cost of Service Study Documents

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Cost of Service presentation.

Call 311 or 646-7000 for all water, sewer, or natural gas emergencies, 24 hours a day, seven days a week, 365 days a year.

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See DPU's Public Service Announcements and Commercials.

DPU application forms for various permits

Get alerts when river levels are not safe.

Street Closure Traffic Advisories

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