Richmond VA > Public Utilities > Home

Last Updated: 2017-02-09

What We Do

The city of Richmond Department of Public Utilities (DPU) operates five utilities: natural gas, water, wastewater, stormwater, and electric streetlighting. DPU serves more than 500,000 residential and commercial customers in the Richmond and surrounding metropolitan region. DPU's electric street lighting utility maintains more than 37,000 streetlights throughout the city. DPU maintains a combined sewer system (CSS) in the central part of the city, which carries stormwater and wastewater to the wastewater treatment plant prior to discharging it into the river. The Stormwater Utility also enhances public safety and health and protects property by improving the quality and decreasing the quantity of polluted stormwater runoff.

MetroCare Golf Tournament May 19

Pay Your Utility Bill Online

Natural gas smells like rotten eggs. If you think you smell natural gas, leave the area immediately and call 911. For more information, visit the Natural Gas Safety page.

Cost of Service Study Documents

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Pay your utility bills at Western Union™. Click here to find the nearest location to you.

Call 311 or 646-7000 for all water, sewer, or natural gas emergencies, 24 hours a day, seven days a week, 365 days a year.

Read the Department of Public Utilities blog and add your comments!

Follow the Department of Public Utilities on Twitter @UtilityBuddy

See DPU's Public Service Announcements and Commercials.

DPU application forms for various permits

Street Closure Traffic Advisories

Sewer Connection Adjustment Regulations, Flow Meter

Bulk and Master Meters Regulation

Natural gas safety is important!

RVA Impact Map displays projects (i.e. gas, water, paving, etc.), events (i.e. parades, races, block parties, etc.) and right of way impacts (i.e. detours, partial and full lane closures, barricades, parking restrictions, etc.) as an interactive map for informational and navigational purposes. Data displayed is refreshed as changes are made.

Contact Information:

Public Utilities
City of Richmond
900 E. Broad St.,
Room 115
Richmond, VA
23219 USA
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Phone: (804)646-7000

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