Cable Television
City Channel 17
City Channel 17 is the government access channel for the City of Richmond. City residents who subscribe to Comcast Cable can watch community programs and get information on City services and activities.
Cable Television Service
Cable television service in the City of Richmond is provided by Cavalier, COMCAST, and Verizon. Please call the following customer service numbers to determine if service is available for your location; Cavalier customer service (800) 683-3944, COMCAST customer service (804) 266-1900, Verizon customer service (888) 438-3467.
Cable Television Concerns/Complaints
If you are experiencing problems with your cable television service, please contact your cable provider. To report your concern or complaint with the City of Richmond, please contact Mike Wallace, 646-2772 or by e-mail at Michael.Wallace@Richmondgov.com.
Capital Improvement Programs (CIP)
Copies of the Capital Budget are available through the Office of Budget and Strategic Planning at (804) 646-7913.
Car Decals
The City of Richmond does not require vehicle decals effective January 1, 2006. An administrative license fee still applies.
See: Tax Information
Chamber of Commerce
The Greater Richmond Chamber of Commerce promotes and assists the local business community. The Chamber's offices are located at 201 E. Franklin Street. For information, call (804) 648-1234.
Cemeteries
The Department of Parks, Recreation, and Community Facilities operates four public cemeteries. The office also offers maps for visitors who wish to tour the historic cemeteries in the City. Please call (804) 646-1402 or (804) 646-1401 for more information.
Census Data
Current population and housing data for the City of Richmond is available from the Department of Community Development at (804) 646-6335 and on the city Website at Census Data.
Child Abuse/Neglect
To report cases of child abuse or neglect in Richmond, please call the Virginia Department of Social Services' 24-hour hotline at 1-800-552-7096. The City's customer service number for Child Protective Services during business hours is (804) 646-0438.
Child Safety Seat Installation
The Richmond Department of Fire and Emergency Services offers free information and assistance with proper installation of child safety seats at three fire stations. To schedule a child safety seat installation appointment call:
Fire Station #14, 2934 Hawthorne Avenue, (804) 646-0745
Fire Station #17, 2901 Bainbridge Street, (804) 646-8096
Fire Station #19, 311 Maple Avenue, (804) 646-1701
Car seats for infants/children are available at no cost to income eligible city residents from the Richmond Health Department. Call 646-4085.
City Clerk, Office of the
The City Clerk's Office is located in Room 200, City Hall, 900 East Broad Street, Richmond, Virginia 23219. The City Clerk is appointed by City Council. The Office of the City Clerk maintains the official journal of City Council's proceedings and an index of all resolutions and ordinances that are considered by the Council. All records in the office are public records and available at any time during regular business hours, 8 a.m.- 5 p.m., Monday - Friday.
| Customer Service: |
(804) 646-7955 |
| Fax: |
(804) 646-7736 |
City Code
City Charter
For information on the City Code, the City Charter, and/or City ordinances, call the City Clerk at (804) 646-7955. The City Code may be viewed online at http://www.municode.com.
City Council Districts/Representatives
To obtain a map of the districts and a roster of City Council members, call the City Clerk's Office at (804) 646-7955.
City Council Meetings/Agenda
The City Council meets in formal sessions at 6:00 p.m. on the second and fourth Mondays of each month, in Council Chambers on the 2nd floor of City Hall, 900 East Broad Street. The Council also meets for informal work sessions at 3:00 p.m. in the large conference room on the second floor of City Hall prior to the formal meetings. All meetings of the Council are open to the public unless otherwise indicated. The meetings are televised live on WCVW Channel 57 (cable 29) and replayed on the City government's cable channel 37.
City Council Meeting Schedule
Archive of City Council Minutes
Click here to obtain an agenda for the upcoming meeting, or call the City Clerk at (804) 646-7955.
City Hall Offices
City Hall is located at 900 East Broad Street, Richmond, Virginia, 23219. City Council Chambers and offices of the Mayor, and most City departments are located here. All offices are open from 8 a.m. to 5 p.m. weekdays. Tax and utility payments are made on the first floor of City Hall. For more information call Citizen's Assistance at (804) 646-7000.
Claims (against the City)
See: Attorney's Office
Clean City Commission
The Richmond Clean City Commission is composed of City Council appointees and concerned volunteers who help clean and beautify Richmond. Their current program, "Pride in Richmond is Picking Up," includes Neighborhood Volunteer Clean-Ups, Loan-A-Truck, Graffiti Abatement, and Adopt-A-Spot.
For more information call the Clean City Commission Coordinator at (804) 646-6785.
Adopt-A-Spot
The Richmond Clean City Commission's Adopt-A-Spot Program is designed to help clean up Richmond. Individuals, organizations, and/or businesses "adopt" a street, intersection, lot or park, and agree to keep the area of their choice cleared of litter for at least two years. After having completed four cleanups, the group is recognized with signage at the location, a special certificate of appreciation and a mention on the City's web site with other star volunteers.
Adopt-A-Spot Agreement Form
Adopt-A-Spot Street Activity Form
Clean-Ups/Neighborhoods
Any neighborhood or business association or group of concerned neighbors may request City refuse trucks to assist their volunteer cleanup effort.
Volunteer Clean-up Application
Truck Loan Program
Between April and October each year the City Department of Public Works provides a service where citizens can request a truck for a residential or neighborhood clean-up at any location. Give us advance notice and an address where you would like the truck to be parked.
For more information or to arrange for this service, call (804) 646-0999.
Graffiti Abatement
The City is engaging in an effort to fight graffiti vandalism. To report graffiti anywhere in the city, please call (804) 646-0999. If graffiti vandals are at work, call 911 to report the crime.
Graffiti Removal Release Form
Cleanliness of Establishments
Contact the City Department of Public Health at (804) 646-3120 with any concerns about the health and cleanliness of any establishment, such as hotels, restaurants, or merchants, or its staff.
Commonwealth Attorney's Office
The Commonwealth's Attorney Office is located in the John Marshall Courts Building, 400 North 9th Street, Richmond, Virginia 23219. The Commonwealth's Attorney is an elected official whose office is responsible for prosecuting all criminal felony and certain criminal misdemeanor cases in the city of Richmond. The office also manages the Victim Witness Assistance Program, providing services that support the victims and witnesses in cases prosecuted by this office.
| Customer Service: |
(804) 646-3500 |
| Victim Witness Program: |
(804) 646-7665 |
Community Centers
The Department of Parks, Recreation and Community Facilities offers a wide variety of recreational programs for children, adults and seniors. Community Centers are located throughout the city and offer programs of interest for citizens of all ages. The centers are divided into three districts, they are: North/East District, South/Broad Rock District and the South/West District. During the school year, most centers are open from 1:30 p.m. to 10:00 p.m. weekdays. All centers are closed on Sundays and holidays. Many neighborhood groups, clubs and associations use our community centers for Meeting space.
The Activities Guide, produced quarterly, includes a program schedule of classes, activities and camps offered by the community centers. For more information, contact the department's customer service representative at (804) 646-5733.
For directions to any of our community centers, just click on the center you are interested in visiting.
Community Development
The Department of Community Development is located in Room 501, City Hall, 900 East Broad Street, Richmond, Virginia 23219. The department includes the offices of Land Use Administration, Comprehensive Planning, Transportation Planning, Block Grant Administration and Housing, Neighborhood Planning, and Permits and Inspections.
|
Customer Service:
|
(804) 646- 6304
|
|
Fax:
|
(804) 646-5789
|
Construction/Unsafe Conditions or Unauthorized Work
To report unsafe construction site conditions, or work being done without the proper permits, contact the Permits and Inspections Office at (804) 646-6955.
Convention Center
The Greater Richmond Convention Center promotes the city of Richmond as a destination for large conferences, meetings, conventions, and trade shows. To get more information please call the center's office at (804) 783-7300. The center is administered by the Greater Richmond Convention Center Authority.
Courts
Circuit- John Marshall Courts, 400 North 9th Street
Circuit-Manchester Courthouse, 10th and Hull Streets
General District Court-Civil Division, 400 North 9th Street
General District Court-Criminal Division, 501 North 9th Street
General District Court-Manchester Division, 905 Decatur Street
General District Court-Traffic Division, 400 North 9th Street
Juvenile and Domestic Relations District Court, 1600 North 17th Street
Crime Stoppers
Through the Crime Stoppers program, law enforcement agencies seek the help of the community to solve crimes. If residents have information about a crime that occurred in the city of Richmond or the counties of Henrico, Hanover, Charles City, New Kent or Goochland, they are asked to call Crime Stoppers at (804) 780-1000. Residents do not have to give their names or testify in court. If the information is valuable to the investigation, residents can be rewarded up to $1,000.
Crisis Intervention Services
The Richmond Behavioral Health Authority offers crisis intervention services. For more information, please call (804) 819-4000.
Curfew/Youth
The Department of Juvenile Justice Services is responsible for administering a citywide youth curfew. Citizens who witness any person under the age of 18 out between the hours of 11 p.m. and 5 a.m., seven days a week, are asked to call Police Communications at (804) 646-5100 or the Southside Curfew Center at (804) 646-8975.