Tax Abatement
See: Real Estate Assessment and Taxation or Real Estate Tax Exemptions

Tax Information
The City of Richmond collects taxes that are levied on real estate, personal property, business equipment, utility service, and other specialized services. Private citizens are generally assessed a separate tax bill on any real estate and/or vehicles that they own. These taxes are administered by the Finance Department and are described below:

Business Property Tax
All tangible personal property, machinery or tools (whether leased or owned) used in connection with a business in the city are subject to taxation. Businesses are required to file their own returns.

Income Tax - State & Federal
The Department of Finance provides assistance with state income tax preparation in their Customer Service Office, Room 103 in City Hall, 900 East Broad Street. Please bring copies of your completed Federal tax return and your W-2 statements.

Federal income tax assistance is provided at the Federal Building at 400 N. 8th Street. State income tax payments are also accepted at City Hall in the Treasurer's Office, Room 107, 900 E. Broad Street.

For more information, call (804) 646-6474. State income taxes are due May 1st of each year.

For information on any tax-related manner please call the Department of Finance Customer Service Office at (804) 646-5700, or visit Room 103 of City Hall, 900 East Broad Street.

Payment of Taxes Due
Personal property taxes on vehicles and business property and equipment are due by May 1. Real estate taxes are due June 15.

All taxes can be paid by mail or in person at Room 102 in City Hall, 900 East Broad Street.

Cash (teller transactions only), checks, money orders and credit cards are all accepted. Credit card payments for all taxes except those on business property may also be paid by telephone at 1-888-2PAYTAX, city code 1059, or online at the City's web site.

All credit card payments will be charged a convenience fee by the processor.

Personal Property Tax
All vehicles garaged in the city of Richmond are subject to personal property tax. This includes automobiles, motorcycles, recreational vehicles, campers, trailers, and boats. The tax on vehicles is based on their market value, and may be prorated depending on the length of time the vehicle was garaged in the city, if less than a year. In order to receive a decal indicating that a vehicle has been registered with the City, all applicable tax must be paid. New residents have 60 days to pay taxes on all vehicles garaged in the city and receive their decal(s). For information about vehicle registration and decals, please see the Motor Vehicle section. Call the Finance Department at (804) 646-5690 for more information.

Real Estate Tax
All real property in the city is subject to taxation. This includes land, buildings, and any attachments to the land or buildings. Real Estate taxes are due June 15. The amount of tax owed by landowners to the City is based on the assessed value of their property, as determined by the Office of the Assessor. The assessed value of property is required by state law to be 100 percent of its fair market value. The assessed value is multiplied by the tax rate as set by City Council to determine the tax on real property. For more information on the assessment process, or to learn about available exemptions to the real estate tax, please see the Real Estate Assessment and Taxation section.

Tours
The City can arrange tours of City water and wastewater plants, the Council Chambers, historic cemeteries, and other City-owned facilities at no charge. Please call the Public Information Office at (804) 646-7985 to arrange a tour.

Towed Vehicles
See: Motor Vehicles/Towed

Traffic Lights
To report a malfunctioning traffic light, contact the Department of Public Works Traffic Engineering/Signal Shop at (804) 646-1466. Any request related to traffic lights may be directed to the Customer Care Center at (804) 646-0999.

Trash Collection (City Property)

Private Property
The Department of Public Works collects and disposes of solid wastes. Refuse may be placed in a Supercan or container for weekly pickup.

Bulk Items
Citizens can place large bulk items, such as sofas, mattresses and brush, beside their Supercans. These items will be picked up at no charge within a 2 - 4 week period. There is a $50 fee to dispose of appliances, which can be conveniently be added to the customer's utility bill. Refuse must be placed on the curb no later than 7 a.m. on the pick-up day.

Leaf Collection
The City of Richmond provides annual residential leaf collection services for citizens. For collection, leaves must be raked to the property line, and not contain large amounts of dirt, rocks, or large branches. Leaves may also be placed in bags or any other container and set out along with Supercans for pick-up. For up-to-date information on leaf collection, call the Leaf Hotline at (804) 646-LEAF ((804) 646-5323).

Supercans
Each city residence is issued one free Supercan for garbage removal. Up to 3 additional Supercans may be purchased at a cost of $55 each, which can be conveniently added to utility bills. If citizens wish to purchase an additional can, or if their Supercan is damaged, lost or stolen, they should contact the Department of Public Works Customer Care Center at (804) 646-0999.

Yard Waste
There is no need to separate yard waste from household waste. However, recyclable materials must be placed in a separate container for collection every other week. For more information on the collection of solid and bulk wastes please call the Department of Public Works at (804) 646-0999.

Trash Collection (City Property)
The Department of Public Works will remove all junk, trash, or debris on City-owned property. Please call (804) 646-0999 to make a removal request.

Treasurer's Office
The City Treasurer is an elected constitutional officer of the Commonwealth of Virginia. The Treasurer's Office is located in Room 107, City Hall, 900 East Broad Street, Richmond, Virginia 23219. The emphasis of this office is on the collection of state income taxes. The office staff provides information and assistance regarding state and federal income taxes. Fishing and hunting licenses are also sold through this office.

Customer Service: (804) 646-6474
Fax: (804) 646-3904

Tree Trimming and Tree Removal

See: Maintenance/City Property or Maintenance/Private Property

Truancy and Diversion
The City Department of Juvenile Justice Services asks citizens to report any youth not in school between the hours of 8 a.m. and 2 p.m. to Police Communications at (804) 646-5100. You may also make your report to either of the City's Truancy Diversion Centers.

921 Hull Street: (804) 646-8976
(804) 646-6896 501 N. 9th Street:

Truck/Loan from Public Works See: Clean City Commission/Truck Loan